Who are you?
LP Diamonds is an international fine jewelry brand specializing in premium diamond and gemstone pieces. We operate directly from the Israeli Diamond Exchange and work exclusively with certified GIA and CGL stones.
Where are you based?
We serve clients worldwide. Our production and headquarters are in Ramat Gan, Israel, with logistics hubs in Poland and Ukraine.
Are your diamonds authentic?
Yes. All our diamonds are genuine and come with a GIA or CGL certificate. We also offer lab-grown diamonds, clearly marked in every listing.
How can I trust the quality?
Each piece is manually inspected, backed by a 12-month warranty, and includes a lifetime authenticity guarantee for all diamonds.
Do you offer custom designs?
Absolutely. Custom design is our specialty. Our designers can bring your vision to life—from a rough sketch to a one-of-a-kind masterpiece.
What makes LP Diamonds jewelry unique?
At LP Diamonds, we don’t just sell jewelry — we craft stories. Each piece is created with precision, passion, and timeless elegance. Whether it’s a striking diamond ring or a delicate pendant, our jewelry is meant to elevate your style and spirit.
How do I choose the perfect piece of jewelry?
Choosing jewelry is a personal journey. Consider your style, the occasion, and the emotion you want the piece to evoke. Whether you're drawn to a dazzling oval diamond or a minimalist pendant, trust your heart — it knows what suits you best.
What is your shipping policy?
We offer free worldwide shipping via DHL or EMS. Delivery typically takes 7–14 business days. Each order is carefully packaged and fully insured until it reaches you. You’ll receive a tracking number to follow your order every step of the way.
Can I return or exchange my jewelry?
Yes. If you’re not completely satisfied, contact us within the return period for an exchange or refund. We’ll guide you through every step to ensure you find the perfect piece.
How should I care for my jewelry?
Treat your jewelry with care. Store it in a cool, dry place away from sunlight. Clean it gently with a soft cloth and avoid contact with harsh chemicals. When cared for properly, your jewelry will remain radiant for years to come.
Do you offer gift wrapping or special packaging?
Yes! All our pieces come in elegant, ready-to-gift packaging. Whether it’s for a birthday, anniversary, or a meaningful surprise, we’ll make sure your gift leaves a lasting impression.
How can I contact customer support?
We’re always here to help. Reach out to our friendly support team via our contact page. Whether you have questions, need advice, or just want to share your experience, we’re just a message away.